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Frequently asked questions
What is the return policy?
We accept returns within 30 days of delivery. Items must be unworn, unused, and in their original packaging. To start a return, email support@tikvah.store with your order number and clear photos or videos of the item. If your return is approved, we'll provide a return shipping label and cover the initial return shipping cost. Once we receive and inspect the item, approved refunds will be issued to your original payment method. Sale items and gift cards are non-returnable, and we do not offer exchanges.
Are any purchases final sale?
Yes. Sale items and gift cards are final sale and cannot be returned or refunded. All other eligible items may be returned within 30 days of delivery, provided they are unworn, unused, in their original packaging, and meet our return policy requirements.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are printed in the United States using trusted printing partners. Each item is made to order with care to ensure quality and craftsmanship.
How much does shipping cost?
We offer free economy shipping on all orders. If you need your order sooner, standard or express shipping options are available at checkout for an additional fee.